1.   Where is my login name and password?

a.    The BTC/BTA Registration System uses your email address as your login name. If you need or have forgotten your password, click here and you will be taken to a page where you can have the BTC/BTA Registration System send you a (new) password.

2.   How do I change my BTC/BTA Registration System password?

a.    Login to your account by clicking here.

                                         i.    At the top of the page, click on the drop down box, “I want to: Change My Password”.

3.   How do I pay a bill?

a.    First setup your family by clicking here and then log into the portal by clicking here.

b.    Then register for class(es).

                                         i.    At the top of the page, click on the drop down box, “I want to: Register for a Class”.

c.    After you’ve registered for all of your classes, Tracy will review your account and apply adjustments, such as multi-class discounts, if any.

d.   You will then receive a bill from BTC.

e.    At that point you will need to do one of the following:

                                         i.    Login into the BTC Registration Portal by clicking here, then at the top of the page, click on the drop down box, “I want to: Make A Payment”.

1.   You may make a payment on line directly through your checking account or with a credit card. If you’ve not entered this information in the secure location provided, you may do so at the top of the page, click on the drop down box, “I want to: Update My Account”.

                                        ii.    Stop by the BTC/BTA offices and hand-deliver your payment.

                                       iii.    Mail your check to Ballet Theatre Company, 20 Jefferson Avenue, West Hartford, 06110

4.   What about multi-class discounts?

a.    BTA still provides multi-class discounts. Tracy will update your account with any discounts prior to billing.

5.   What if I want to pay BTA over time?

a.    Please contact Tracy and work out a payment schedule. Once we have this in place the BTC/BTA Registration System will automatically charge your preferred payment method.

6.   What is my current balance with BTA?

a.    Login into the BTC Registration Portal by clicking here, then at the top of the page, click on the drop down box, “I want to: View Fees and Payments”.

7.   I see the registration screen, but how do I know which classes to choose?

a.    If you have any questions about which class you or your dancer should be in, please contact Tracy directly.

b.    Login into the BTC Registration Portal by clicking here, then at the top of the page, click on the drop down box, “I want to: Register For A Class”.

c.    BTA has provided you a number of ways to look at classes and then chose which is appropriate. Click on one of the drop down boxes to filter your class selection:

                                         i.    Type of Dance, Ballet, Yoga, HipHop, etc.

                                        ii.    Level of Dance, Level 1, Level 2, etc.

                                       iii.    Day of Week, Monday, Tuesday, etc.

                                       iv.    Session, Fall, Winter, Summer, Nutcracker

                                        v.    Also note that there is frequently more than one page, “Page 1 of 2”

8.   How do I register for a Pre-Nutcracker Audition Class?

a.    If you have not yet registered your family, please do so by clicking here.

b.    If you have not yet obtained a password, please follow the steps in item 1 above.

c.    Login into the BTC Registration Portal by clicking here, then at the top of the page, click on the drop down box, “I want to: Register For A Class”.

d.   Then click on the drop down box, “Session: Nutcracker”

                                         i.    You will see all four classes listed

9.   My question is not answered.

a.    Please click here and send us email at dance@dancebtc.org so that we may answer it directly in order to meet your specific needs or call us at 860-570-0440.